At florenzintlgroup.com, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website, we may collect the following information:
Personal details such as name, email address, phone number, and shipping address.
Order and payment-related information.
Browsing data including IP address, device information, and cookies.
Communication details shared with our support team.
How We Use Your Information
We use the collected information to:
Process and deliver orders efficiently.
Improve products, services, and overall website experience.
Communicate order updates, offers, and important notifications.
Provide customer support and resolve queries.
Ensure secure transactions and prevent fraudulent activities.
Product & Food Safety Information
For food-related products including pickles, spices, rice, and fruit & vegetable powders, customer information is used strictly for order fulfillment and service enhancement. Personal data related to food purchases is neither misused nor sold.
Cookies & Tracking Technologies
The website uses cookies to enhance user experience, understand browsing behavior, and improve site performance. Users may disable cookies through their browser settings if preferred.
Data Security
We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, misuse, or disclosure. All transactions are processed through secure payment gateways.
Sharing of Information
We do not sell, rent, or trade personal information. Data may be shared only with:
Delivery and logistics partners.
Payment gateway service providers.
Legal or regulatory authorities, if required by law.
All third parties are bound by confidentiality and data protection obligations.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites and recommend reviewing their respective privacy policies.
Your Rights
Users have the right to:
Access, update, or correct personal information.
Request deletion of data, subject to legal requirements.
Opt out of promotional communications.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in legal or operational requirements. Any updates will be posted on the website accordingly.